Technical Support Representative
- global data connectivity solution-
Technical Support Representative
- global data connectivity solution-
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Company develops revolutionary SIM technology, management platforms & global network to let companies deploy & manage their global devices scope.
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- competitive salary
- impressive social package: health insurance, Wolt food allowance et al.
- work in an international English-speaking company
Our client it is a Global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks. Company's secured network delivers network protection and web content intelligence.
Enterprise customers can manage, monitor, and optimize data usage in real-time with ower client's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.
We are looking for a Technical Support Representative!
Enterprise customers can manage, monitor, and optimize data usage in real-time with ower client's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.
We are looking for a Technical Support Representative!
- Fluent written and verbal English communication skills.
- Ability to work in shifts (when the team will be established), full-time job
- Education in telecommunications
- Interest in mobile technologies and electronics, IoT and technologies in general.
- Able to establish and build customer loyalty by expressing empathy toward customers and providing solutions to meet our customer needs.
- Problem-solving skills.
- Able to work well in a team-based environment to accomplish assignments and achieve objectives.
- Accuracy and high sense of responsibility.
- customer service background from a call center
- Take ownership and manage customer service issues and requests in a timely manner according to our SLA.
- Maintain accurate records and document all customer service activities and discussions.
- Perform initial request evaluation, registration and solution or assignment.
- Maintain an orderly workflow according to priorities
- Competitive salary with an opportunity review (based on the performance)
- Work in an English-speaking company
- Health insurance, additionally paid night shifts
- 200 EUR/monthly Wolt food allowance, phone package et al
- An exciting and challenging workplace with great skill and knowledge development opportunities.
- The opportunity to join a team of highly professional specialists in an international environment.
- A chance for professional development within a reputable international innovative and growing company.
- introduction call with hiring manager and offline technical assignment after.
- technical interview with the technical team.
- interview with management.
Our client it is a Global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks. Company's secured network delivers network protection and web content intelligence.
Enterprise customers can manage, monitor, and optimize data usage in real-time with ower client's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.
We are looking for a Junior Technical Support Representative!
Enterprise customers can manage, monitor, and optimize data usage in real-time with ower client's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.
We are looking for a Junior Technical Support Representative!
- Fluent written and verbal English communication skills.
- Ability to work in shifts (when the team will be established), full-time job
- Technical degree or education in telecom
- Interest in mobile technologies and electronics, IoT and technologies in general.
- Able to establish and build customer loyalty by expressing empathy toward customers and providing solutions to meet our customer needs.
- Problem-solving skills.
- Able to work well in a team-based environment to accomplish assignments and achieve objectives.
- Accuracy and high sense of responsibility.
- customer service background from a call center
- Take ownership and manage customer service issues and requests in a timely manner according to our SLA.
- Maintain accurate records and document all customer service activities and discussions.
- Perform initial request evaluation, registration and solution or assignment.
- Maintain an orderly workflow according to priorities
- Salary is pegged to EUR with an opportunity review (based on the performance)
- Work in an English-speaking company
- Health insurance, additionally paid night shifts
- 200 EUR/monthly Wolt food allowance, phone package et al
- An exciting and challenging workplace with great skill and knowledge development opportunities.
- The opportunity to join a team of highly professional specialists in an international environment.
- A chance for professional development within a reputable international innovative and growing company.
- introduction call with hiring manager and offline technical assignment after.
- technical interview with the technical team.
- interview with management.
Candidate:
From which locations do you consider candidates?
Recruiter:
Riga only
Candidate:
From which locations do you consider candidates?
Recruiter:
Riga only
How to apply or get details?
How to apply or get details?
Just drop us a message on Linkedin or Telegram!
Vera
recruiter
Just drop us a message on Linkedin or Telegram!
Vera
recruiter
Or leave any contact so we could write to you!
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