Customer Service Representative
- global data connectivity solution-
Customer Service Representative
- global data connectivity solution-
1
New monitoring solutions
2
Company: Webbing develops revolutionary SIM technology, management platforms & global network to let companies deploy & manage their global devices scope.
3
  • competitive salary
  • social package
Who we are and who we are looking for
Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks. Webbing's secured network delivers network protection and web content intelligence.

Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.

Webbing is looking for a Customer Service Representative!
Requirements
  • Fluent written and verbal English communication skills.
  • Able to establish and build customer loyalty by expressing empathy toward customers and providing solutions to meet our customer needs.
  • Problem – solving skills.
  • Able to work well in a team-based environment to accomplish assignments and achieve objectives.
  • Accuracy and high sense of responsibility.
  • Interest in mobile technologies and electronics, IoT and technologies in general.
  • Ability to work in shifts.
  • Call center experience is desirable.
  • Previous experience working with technical or customer technical support in telecommunications- -an advantage.
What you will do
  • Take ownership and manage customer service issues and requests in a timely manner according to our SLA.
  • Maintain accurate records and document all customer service activities and discussions.
  • Perform initial request evaluation, registration and solution or assignment.
  • Maintain an orderly workflow according to priorities.
  • Full time role, working in shifts.
What we offer
  • An exciting and challenging workplace with great skill and knowledge development opportunities.
  • The opportunity to join a team of highly professional specialists in an international environment.
  • The opportunity for professional development within a reputable international innovative and growing company.
What the process stages are
  • introduction interview with hiring manager.
  • technical interview with the technical team.
  • interview with management.
Who we are and who we are looking for
Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks. Webbing's secured network delivers network protection and web content intelligence.

Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.

Webbing is looking for a Customer Service Representative!
Requirements
  • Fluent written and verbal English communication skills.
  • Able to establish and build customer loyalty by expressing empathy toward customers and providing solutions to meet our customer needs.
  • Problem – solving skills.
  • Able to work well in a team-based environment to accomplish assignments and achieve objectives.
  • Accuracy and high sense of responsibility.
  • Interest in mobile technologies and electronics, IoT and technologies in general.
  • Ability to work in shifts.
  • Call center experience is desirable.
  • Previous experience working with technical or customer technical support in telecommunications-an advantage.
What you will do
  • Take ownership and manage customer service issues and requests in a timely manner according to our SLA.
  • Maintain accurate records and document all customer service activities and discussions.
  • Perform initial request evaluation, registration and solution or assignment.
  • Maintain an orderly workflow according to priorities.
  • Full time role, working in shifts.
What we offer
  • An exciting and challenging workplace with great skill and knowledge development opportunities.
  • The opportunity to join a team of highly professional specialists in an international environment.
  • The opportunity for professional development within a reputable international innovative and growing company.
What the process stages are
  • introduction interview with hiring manager.
  • technical interview with the technical team.
  • interview with management.
Candidate:
From which locations do you consider candidates?
Recruiter:
From Latvia
Candidate:
From which locations do you consider candidates?
Recruiter:
From Latvia!
How to apply or get details?
How to apply or get details?
Just drop us a message on Linkedin or Telegram!
Kristina
recruiter
Just drop us a message on Linkedin or Telegram!
Kristina
recruiter
Or leave any contact so we could write to you!
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